Senior Manager, Technical Writing and Product Labelling Development

Req ID: 8669

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

Under direction of the Director of Design Excellence and Systems Verification, this position is responsible for managing the technical writing team through the design, development, documentation and support of product labelling, instructions for use, and pertinent procedures and processes..

As a Senior Manager of Technical Writing and Product Labelling Development in OSTA, you will join our systems team to help manage, coach, and lead our technical writing team. In this role you will ensure that the team meets the published technical writing requirements and is compliant with Quality System Regulations. It is expected that you utilize your full range of skills including people management, technical product knowledge and partnerships to drive harmonization of methods, tools and strategy across all regions.

Job Duties

Coach, manage, lead and grow a talented team of technical writers in the US and India that consistently delivers on projects.
Supervise and mentor individuals within the team and grow a team of technical writers while providing feedback on their daily work.
Update the strategies for creating, maintaining, and delivering excellent technical documentation.
Update the quality guidelines and ensuring that all technical writers adhere to the company’s standard documentation procedures.
Research, outline, write, and edit content, working closely with various departments to understand project requirements.
Ability to understand complex products and translate the details from requirements into clear documentation.
Gathering information from subject-matter experts and developing, organizing, and writing procedure manuals, technical specifications, and process documentation.
Provide support and be the interface to the CoE team supporting all workstreams relating to the e-IFU corporate strategy.
Support the policy definition with all regions.
Coordinates and drives requirements related to technical documentation.
Support all vendors in ensuring delivery of their deliverables (ie Translations, etc).
Participates in design reviews to identify issues and recommends changes as appropriate.
Evaluate and harmonize tools across regional technical writing teams.
Support marketing team in developing customer-facing product documents such as MDS2 forms (Manufacturer Disclosure Statement for Medical Device).
Assists with creating and maintaining facility-level procedures and work instructions for the all program.
Supports product teams in implementing and verifying measures by providing guidance, helping to establish technical writing measures, and applying appropriate tools.
Champions continued improvement of technical writing processes and tools. Collaborates with other facilities and corporate to facilitate improvements.
Identifies and evaluates new technologies and tools related to e-IFU.
Proposes solutions and helps define the future technical direction for documentation.
Fully understands the products, how to utilize them and how to document the technical detail.
Supports GUI definition and understands messaging/labelling required.

Job Qualifications

Required:

BS Degree in English, Communications or a technical field bachelor’s degree.
Minimum 10 years of professional experience within a medical device technical writing team.
Minimum 7 years of working knowledge and understanding of technical writing, labelling and complex products.
Management experience of resources.

Preferred:

This position will be responsible for managing and growing a team of Technical Writers of all levels. (Principal, Staff, Senior)
The position shall own the budget for the Technical Writing team
Drives broader department efforts around culture, work, and values
People leader, who resources look to follow.
Strong writing and editing capability.
Ability to understand complex products and translate the details from requirements into clear documentation.
General knowledge of medical device standards.
Self-motivated person that can work individually and lead a team of technical writers.
Ability to express ideas clearly both in written and oral communications.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Diversity Equity & Inclusion Initiatives including Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Research and Development

Nearest Major Market: Worcester
Job Segment: Technical Writer, R&D Engineer, IT Manager, Information Technology, Marketing Manager, Technology, Engineering, Marketing

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