Senior Infrastructure Manager - Americas

Req ID: 9003

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

The Infrastructure Manager is responsible for leading the successful design, implementation and maintenance of infrastructure solutions that meet the requirements of the organization and ensure the most cost-effective approach is taken. This role oversees technical services, including system maintenance and performance monitoring in support of the overall IT service offering. Moreover, the role collaborates with other team members and across teams in developing and defining policies and strategies for integration across IT.

“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.”

Job Duties

Infrastructure Engineering
- Lead the design, installation/development and sourcing of the infrastructure, ensuring alignment with the architectural vision.
- Apply deep domain expertise to ensure that the infrastructure is in a correct and understood state.
- Oversee the performing and monitoring of technical checks, analyzing errors and tracking solutions of errors, planning and performing upgrade and installations tests for assembly and validation.
- Be responsible for the overall quality of service delivered to internal users and clients and work closely with the Service Operations Manager in continuing improvement of processes
- Contribute to the planning of the overall infrastructure vision and coordinate information technology planning and execution for underpinning IT infrastructure solutions in the respective domain and/or region.
- Develop and own the roadmap for the development and evolution of the infrastructure that is appropriate for current needs as well as for future scalability.
Operations and Maintenance
- Oversee the planning and supporting for ongoing maintenance of IT infrastructure, ensuring minimized down time and all house-keeping jobs are executed effectively.
- Lead the scheduling of support backups and restoration of systems, and plan and test disaster recovery for the infrastructure.
- Lead the development of methodologies and practices to manage and plan capacity based on projected growth rate to ensure performance remains at acceptable levels.
- Provide technical expertise and oversee troubleshooting/problem analysis on IT infrastructure issues.
- Lead the provision of support for the applications and product teams, ensuring timely resolution and minimized impact of critical incidents.
Other responsibilities / duties as assigned.

Job Qualifications

Required:

Bachelor's degree or higher in Computer Science, Engineering or other related field (or equivalent and related experience).
Minimum 5 years’ experience with designing, deploying and managing IT infrastructure.

Preferred:

Good understanding of fundamental computer architecture, networking, virtualization, storage and operating system components.
Experience with cloud infrastructure desirable.
Strong experience with IT architecture and the interlinkage with infrastructure needs.
Demonstrate expertise in a specific domain.
Demonstrable technical skills.
Demonstrable business and technology acumen.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Diversity Equity & Inclusion Initiatives including Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Information Technology (IT)

Nearest Major Market: Worcester
Job Segment: Computer Science, Virtualization, Manager, Engineer, Technology, Management, Engineering

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