Sales Development Director

Req ID: 10327

Working Location: MASSACHUSETTS, WESTBOROUGH

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

The Sales Development Director builds and leads a new inside sales organization at Olympus, including setting an aspirational vision for the inside sales channel to support overall business objectives. Leading execution including hiring, training, and managing team members, setting targets, and reporting on KPIs, coordinating with all other sales and omnichannel leaders, with the goal of achieving or exceeding revenue and margin objectives.

Job Duties

Design, building, and leadership of a ~20-person team that could grow to 40+ within three years, including setting vision and execution plan.
Hiring of Inside Sales reps and supervisor cohort, and supporting onboarding and training as sales team grows, including direct coaching of Inside Sales reps and supervisors.
Planning and communicating team objectives, influencing across the organization, and supporting team dynamics.
Identification and resolution of impediments and bottlenecks within the team.
Coordination with other sales and channel leaders on process and tools.
Collaboration with field sales leaders, digital marketing, omnichannel, and commercial operations to design customer journeys and necessary tools and processes that enable them to support improved customer experience.
Design and implementation of analytics-based approaches into Inside Sales workflow, and regular refinement.
Participation in ad-hoc projects that improve productivity of the business.
Advising team on resolution of complex situations.
Direct exchange with clients in special, complex and/or high-value operations.
Development of feedback sessions, training, and coaching activities with the team.
Designing and monitoring KPIs at group and individual level.
Setting quarterly sales plans and tracking achievement.
Elaboration of follow-up reports for the channel supervisor and sales team.

Job Qualifications

Required:

Bachelor’s degree (preferably in technical field)
Minimum of 10 years’ experience in commercial role, ideally with medical device company, but alternately in technology industry
Minimum of 5 years in team management, with the capacity to:
- Stimulate and motivate people.
- Solve problems in an agile way.
- Coach improvement, define and lead Career Development Plans.
- Demonstrate strong commercial acumen.
Experience as a sales leader in inside or field sales organization.

Preferred:

Master's, Graduate, or certification related to healthcare or marketing/sales preferred.
Strong leadership skills and strategic thinking.
Proven sales coach who is committed to the continued success of the company.
Experience in a B2B corporate environment including solution selling and/or management.
Medium complexity contract negotiation skills.
Complementary training in sales techniques, customer service, business skills.
Experience working with Salesforce.com, Pardot, or Apttus platforms.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

Total compensation: $160,000.00 base salary per year + eligibility for a performance-based commission plan, which includes certain non-discretionary incentives based on predetermined objectives. Commission earnings are not guaranteed and are determined by individual sales performance in accordance with the terms of the Sales Incentive Compensation Plan.

Olympus considers a variety of factors when determining actual compensation for this position, including level of experience, working location, and relevant education and certifications.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Commercial Operations

Nearest Major Market: Worcester
Job Segment: Medical Device Sales, Medical Sales, Inside Sales, Telemarketing, Sales Management, Sales

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