Omnichannel Deployment Manager

Req ID: 8335

Working Location: MASSACHUSETTS, WESTBOROUGH; PENNSYLVANIA, CENTER VALLEY

Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

As Omnichannel Manager - Product Owner you will be involved in leading cross-functional teams to deliver user-centric digital products to deliver business impact. You will be a core member of the pilot team with end-to-end responsibility for decisions and outcomes related to your pilot, with a mission to shape and implement pilots that transform the customer experience. You will play an important role leading an agile team to develop solutions to address meaningful business problems and opportunities, ensuring both creativity and relevance.

Job Duties

Responsible for innovation and end-to-end launch of omnichannel projects (including design, build, and scale up phases).
Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
Turns data insights into products with actionable outcomes to the customer.
Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
Partners with product management, stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization.
Translates product road-map features into well-defined product requirements including features, user stories, and acceptance test criteria.
Leads the product functional design process based on an intimate knowledge of the users and technology.
Leads cross-functional product teams through process of clarifying requirements and delivery expectations with business stakeholders.
Help product teams deliver products that deliver rapid and regular business value for the client.
Sets ambitious targets for pilots and tracks execution against both leading and lagging KPls.
Oversees initiation and execution of continuous improvement efforts in coordination with analytics teams.

Job Qualifications

Required:

BS/BA, MS or MBA Preferred or related experience.
Minimum of 3 years of strong experience in digital product development (preference for experience as business leader; IT leader would be considered).
Background that comprises of both understanding of a business organization as well as expert understanding of high-quality digital product delivery.
Demonstrated successful experience working with advanced analytics / data.
Ability to communicate effectively in multiple business areas (e.g., marketing, sales, finance, operations, technology).
Strong knowledge of Agile methodology.

Preferred:

Knowledge of GPOs, IDNs and inner workings of medtech customer and distributor partnerships
Knowledge of Salesforce platform
Knowledge of design thinking

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive Medical, Dental, Visions coverage effective on start date
24/7 Employee Assistance Program
Free virtual live and on-demand wellness classes
Work-life balance supportive culture with hybrid and remote roles
12 Paid Holidays
Educational Assistance
Parental Leave and Adoption Assistance
Volunteering and charitable donation match programs
Diversity & Inclusion Programs including Colleague Affinity Networks
On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough || Commercial Operations

Nearest Major Market: Worcester
Job Segment: Marketing Manager, MBA, User Experience, Manager, Sales Operations, Marketing, Management, Technology, Sales

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