Clinical Applications Specialist II (Ultrasound)

Req ID: 7814

Working Location: California, San Francisco; California, Oakland

Workplace Flexibility: Field

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.

Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.

Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View

We deliver on our purpose and our core values by staying True to Life.

Job Description

Provides equipment training, clinical case support, education, as well as knowledge and expertise in the sale and marketing of Ultrasound products and to the improvement of those products.

Job Duties

Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical expertise of ultrasound
Provides the technical expertise in installation of customer products and provides extended on-site support and/or training to customers as appropriate after installation
Troubleshoots, identifies and corrects as possible and appropriate, any equipment related adjustments, functions, or problems. First tries to troubleshoot over the phone prior to going on site. Initiates Technical Support, repair or other appropriate response to any issue beyond the Specialist’s clinical expertise.
Provides training to Olympus personnel as required, using appropriate training materials and methods to support the Sales Training and/or Marketing Departments.
Supports customer education courses and activities related to the clinical usage of ultrasound products. Participates at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.
Reports any problems, needs, ideas, etc. related to product and or techniques to the appropriate Product or R&D Manager.
Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration.
Establishes and maintains relationships with physicians, nursing management and personnel and other associated personnel at the customer level.
Develops and maintains effective knowledge of competitive products and provides input to management.
Performs other related duties as assigned.

Job Qualifications

Required:

Registered Diagnostic Medical Sonographer, RDMS required. Radiology Technologist, RT(R) a plus. Maintains all certification and/or registrations.
Registered in at least two modalities, one of which should be Abdominal (others may include Vascular, Cardiac, OB/GYN, etc.)
Previous business experience in product demonstration, installation, and usage instruction
Minimum of three years clinical applications experience in ultrasound.
Must be able to travel extensively.

Preferred:

Bachelor’s degree in related field preferred
Gastroenterology background useful and preferred.
Ability to effectively communicate and educate physicians, nursing and sales personnel essential
High level of personal organization
Excellent communication and interpersonal skills
High level of customer interaction and customer service support
Independent work ethic
Individual and team oriented
Consistently exceeds customer satisfaction and expectations of both internal and external customers

Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive Medical, Dental, Visions coverage effective on start date
24/7 Employee Assistance Program
Free virtual live and on-demand wellness classes
Work-life balance supportive culture with hybrid and remote roles
12 Paid Holidays
Educational Assistance
Parental Leave and Adoption Assistance
Volunteering and charitable donation match programs
Diversity & Inclusion Programs including Colleague Affinity Networks
On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations

We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.

The anticipated base pay range for this full-time position working at this location is $90,243.00 - $126,339.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities: As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || California (US-CA) || San Francisco || Medical Affairs

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
Job Segment: Field Service, Technical Support, Engineer, Developer, Technology, Manufacturing, Engineering

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