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Clinical Applications Specialist II (San Francisco, Oakland, OR Sacramento, CA)

Req ID:  8969

Working Location: California, San Francisco; California, Oakland; California, Sacramento 

Workplace Flexibility: Field

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose: 

 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

Learn more about Life at Olympus.

 

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

 

 

Job Description

The Clinical Applications Specialist II is responsible for delivering equipment training, offering clinical case support, and providing education. They also contribute their knowledge and expertise to the sale and marketing of ultrasound products, as well as to the enhancement of these products.

Job Duties

  • Assists the sales team by demonstrating and selling all ultrasound products, leveraging technical expertise.
  • Provides technical expertise for the installation of customer products and offers extended on-site support and training post-installation.
  • Troubleshoots, identifies, and corrects equipment-related issues, attempting phone troubleshooting before on-site visits. Initiates technical support or repair for issues beyond clinical expertise.
  • Trains Olympus personnel using appropriate materials and methods to support Sales Training and Marketing Departments.
  • Supports customer education courses and activities related to the clinical use of ultrasound products. Participates in meetings, shows, and conventions to demonstrate and promote products.
  • Reports any product or technique-related problems, needs, or ideas to the appropriate Product or R&D Manager.
  • Maintains working relationships with all levels of the sales organization and other support functions, such as customer service, repair, operations, field service engineering, and administration.
  • Establishes and maintains relationships with physicians, nursing management, and other associated personnel at the customer level.
  • Develops and maintains knowledge of competitive products and provides input to management.
  • Performs other related duties as assigned.

Job Qualifications

Required:

  • Registered Diagnostic Medical Sonographer (RDMS) certification required. Radiology Technologist (RT®) certification is a plus. Must maintain all certifications and registrations.
  • Registered in at least two modalities, with one being Abdominal (others may include Vascular, Cardiac, OB/GYN, etc.).
  • Minimum of three years of clinical applications experience in ultrasound.
  • Previous business experience in product demonstration, installation, and usage instruction.
  • Ability to effectively communicate and educate physicians, nursing, and sales personnel.
  • High level of personal organization.
  • Excellent communication and interpersonal skills.
  • High level of customer interaction and customer service support.
  • Must be able to travel extensively.

 

Preferred:

  • Bachelor’s degree in a related field.
  • Gastroenterology background is useful and preferred.

Why join Olympus?

 

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

 

Equitable Offerings you can count on:

 

  • Competitive salaries, annual bonus and 401(k)* with company match

  • Comprehensive medical, dental, vision coverage effective on start date

  • 24/7 Employee Assistance Program

  • Free live and on-demand Wellbeing Programs

  • Generous Paid Vacation and Sick Time

  • Paid Parental Leave and Adoption Assistance*

  • 12 Paid Holidays

  • On-Site Child Daycare, Café, Fitness Center**

 

Connected Culture you can embrace:

 

  • Work-life integrated culture that supports an employee centric mindset

  • Offers onsite, hybrid and field work environments

  • Paid volunteering and charitable donation/match programs

  • Diversity Equity & Inclusion Initiatives including Employee Resource Groups

  • Dedicated Training Resources and Learning & Development Programs

  • Paid Educational Assistance

 

*US Only

 

**Center Valley, PA and Westborough, MA

 

 

Are you ready to be a part of our team?

 

Learn more about our benefit and incentives.

 

The anticipated base pay range for this full-time position working at this location is $90,243.00 - $126,339.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications. 

 

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 

 

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

 

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America.  For more information, visit www.olympusamerica.com.

 

Olympus is dedicated to building a diverse, inclusive and authentic workplace

 

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

 

Let’s realize your potential, together.

 

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Applicants with Disabilities:

 

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

 

Posting Notes: || United States (US) || California (US-CA) || San Francisco || Medical Affairs 


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Developer, Technical Support, Engineer, Field Service, Technology, Engineering, Manufacturing

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