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Clinical Applications Specialist II (San Francisco, Oakland, OR Sacramento, CA)

Req ID:  8969

Working Location: California, San Francisco; California, Oakland; California, Sacramento 

Workplace Flexibility: Field

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose: 

 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

Learn more about Life at Olympus.

 

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

 

 

Job Description

Provides equipment training, clinical case support, education, as well as knowledge and expertise in the sale and marketing of Ultrasound products and to the improvement of those products. 

Job Duties

  • Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical expertise of ultrasound
  • Provides the technical expertise in installation of customer products and provides extended on-site support and/or training to customers as appropriate after installation
  • Troubleshoots, identifies and corrects as possible and appropriate, any equipment related adjustments, functions, or problems. First tries to troubleshoot over the phone prior to going on site. Initiates Technical Support, repair or other appropriate response to any issue beyond the Specialist’s clinical expertise. 
  • Provides training to Olympus personnel as required, using appropriate training materials and methods to support the Sales Training and/or Marketing Departments.
  • Supports customer education courses and activities related to the clinical usage of ultrasound products.  Participates at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.
  • Reports any problems, needs, ideas, etc. related to product and or techniques to the appropriate Product or R&D Manager.
  • Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration.
  • Establishes and maintains relationships with physicians, nursing management and personnel and other associated personnel at the customer level.  
  • Develops and maintains effective knowledge of competitive products and provides input to management.
  • Performs other related duties as assigned.

Job Qualifications

Required:

  • Registered Diagnostic Medical Sonographer, RDMS required. Radiology Technologist, RT(R) a plus. Maintains all certification and/or registrations.
  • Registered in at least two modalities, one of which should be Abdominal (others may include Vascular, Cardiac, OB/GYN, etc.)
  • Previous business experience in product demonstration, installation, and usage instruction
  • Minimum of three years clinical applications experience in ultrasound.
  • Must be able to travel extensively.

 

Preferred:

  • Bachelor’s degree in related field preferred 
  • Gastroenterology background useful and preferred.
  • Ability to effectively communicate and educate physicians, nursing and sales personnel essential
  • High level of personal organization
  • Excellent communication and interpersonal skills
  • High level of customer interaction and customer service support
  • Independent work ethic 
  • Individual and team oriented
  • Consistently exceeds customer satisfaction and expectations of both internal and external customers

Why join Olympus?

 

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

 

Equitable Offerings you can count on:

 

  • Competitive salaries, annual bonus and 401(k)* with company match

  • Comprehensive medical, dental, vision coverage effective on start date

  • 24/7 Employee Assistance Program

  • Free live and on-demand Wellbeing Programs

  • Generous Paid Vacation and Sick Time

  • Paid Parental Leave and Adoption Assistance*

  • 12 Paid Holidays

  • On-Site Child Daycare, Café, Fitness Center**

 

Connected Culture you can embrace:

 

  • Work-life integrated culture that supports an employee centric mindset

  • Offers onsite, hybrid and field work environments

  • Paid volunteering and charitable donation/match programs

  • Diversity Equity & Inclusion Initiatives including Employee Resource Groups

  • Dedicated Training Resources and Learning & Development Programs

  • Paid Educational Assistance

 

*US Only

 

**Center Valley, PA and Westborough, MA

 

 

Are you ready to be a part of our team?

 

Learn more about our benefit and incentives.

 

The anticipated base pay range for this full-time position working at this location is $90,243.00 - $126,339.00 / year, plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications. 

 

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states. 

 

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

 

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America.  For more information, visit www.olympusamerica.com.

 

Olympus is dedicated to building a diverse, inclusive and authentic workplace

 

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

 

Let’s realize your potential, together.

 

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Applicants with Disabilities:

 

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

 

Posting Notes: || United States (US) || California (US-CA) || San Francisco || Medical Affairs 


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Developer, Engineer, Field Service, Technical Support, Technology, Engineering, Manufacturing

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