Salesforce Application Consultant, QARA
Working Location: PENNSYLVANIA, CENTER VALLEY; MASSACHUSETTS, WESTBOROUGH; MINNESOTA, BROOKLYN PARK; TENNESSEE, BARTLETT
Workplace Flexibility: Hybrid
Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.
Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.
Our Purpose is to make people’s lives healthier, safer, and more fulfilling.
Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View
We deliver on our purpose and our core values by staying True to Life.
Job Description
The Salesforce Application Consultant is the specialist in the Salesforce application(s) within their assigned domain and has both a robust understanding of business process and of technical detail. The role is responsible for the application(s) in their assigned domain, including requirements capture, technical solution options analysis, application configuration and technical support provision. The Application Consultant works closely with Solution Architects, Business Analysts, Software Engineers, Delivery Managers and third-party vendors.
“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity. Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded. throughout the organization and workforce.”
Job Duties
Application Management
* Work closely with stakeholders to understand business processes and requirements to identify solution options and translate them into technical design.
* Contribute to the Salesforce application configuration as a specialist in the assigned domain.
* Provide delivery support for the implementation of applications for the assigned domain including support to software testing before go-live. Ensure adherence to organizational standards by closely involving Quality Assurance colleagues before final software delivery.
* Provide troubleshooting support, actively pursue issue resolution.
* Create and maintain relevant documentation, such as workflow diagrams and use cases.
* Provide support to stakeholders in form of training, guidance and consult on options or alternative solutions.
* Identify opportunities for continuous improvement aligned with the stakeholders needs.
* Share Salesforce application insight with stakeholders, prepare recommendations and action plans based on current application usage, technology trends and best practices, to drive successful outcomes.
* Develop the business case and budget for the assigned application, including enhancement and efficiency improvements.
* Collaborate closely with internal stakeholders to deliver application-related projects, provide technical support and gather business requirements, translating them into application solutions.
* Actively gather and manage stakeholder feedback to generate a constant learning process.
* Other responsibilities / duties as assigned.
Job Requirements
REQUIRED QUALIFICATIONS:
* Bachelor’s degree in Information Technology, Computer Science or a related field (or equivalent and related experience preferred).
* Minimum 3-5 years of experience as an Salesforce Application Consultant or in a similar role.
* Experience in the installation, configuration, and administration of complex structures and applications.
* Experience in the development and the customization of applications.
PREFFERED QUALIFICATIONS:
* Specialized experience in working with the related domain.
* Experience in the Medical industry, either in a Consulting Company or directly in a Life Science, and Healthcare Company preferred.
* Demonstrable technical skills.
* Demonstrable business and tech acumen.
Why join Olympus?
Here, people matter—our health, our happiness, and our lives.
- Competitive salaries, annual bonus and 401(k)* with company match
- Comprehensive Medical, Dental, Visions coverage effective on start date
- 24/7 Employee Assistance Program
- Free virtual live and on-demand wellness classes
- Work-life balance supportive culture with hybrid and remote roles
- 12 Paid Holidays
- Educational Assistance
- Parental Leave and Adoption Assistance
- Volunteering and charitable donation match programs
- Diversity & Inclusion Programs including Colleague Affinity Networks
- On-Site Child Daycare, Café, Fitness Center**
*US Only
**Limited locations
We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at https://www.olympusamerica.com/careers/benefits-perks.
About us:
Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.
Olympus is dedicated to building a diverse, inclusive and authentic workplace
We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley ||
Job Segment:
Embedded, Computer Science, Testing, QA, Quality Assurance, Technology, Quality