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QA Technician I

Req ID:  3033


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

Under the Quality Assurance Manager the Quality Technician is responsible for supporting the service standards and audits continuous quality improvement and supporting plans to meet quality assurance objectives and key performance indicators. The Quality Technician ensures compliance with services quality policies. The incumbent shall evaluate troubleshoot disassemble assemble repair and/or inspect Endoscopes to assure repair meets quality standards. He/she uses a variety of small hand tools and test equipment to make repairs and facilitate disassembly and reassembly. The incumbent will complete and maintain accurate service records.

Job Duties

* Perform Quality Inspection using established inspection manuals on Medical and Surgical products.


* Perform advanced diagnostics on the products using small hand tools and soldering for accurate inspection result.


* Maintain and improve productivity level to achieve daily/monthly KPI. Maintain and improve 5S standard. Issue DMN for repair failures.


* Ensure to follow SOPs-WIs-WPAs established by OCI management Participate in training as needed to enhance product knowledge and awareness of QA systems.


* Investigate and determine final disposition involving quality discrepancies relating to finished goods.


* Work closely with production staff concerning quality discrepancies and provide feedback in support of preventive and corrective action activities.


* May recommend changes in work instructions and standards to improve process efficiency and effectiveness.


* Captures 10% of final inspection to sample the quality of repairs using established quality processes and systems procedures for volume and service monitoring including trend analysis and forecasting.


* Perform all other essential duties as directed. Follows all company policies procedures SOPs and WIs.

Job Requirements



* High School Diploma is required.


* Minimum of 1 year experience in technical repairs with mechanical or electronic equipment preferred.


* Repair experience in the medical or health care industry preferred.


* May be required to work overtime and or weekends (not guaranteed).


**Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to these risk either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is a global technology leader, crafting innovative optical and digital solutions in medical technologies; life sciences; industrial solutions; and cameras and audio products. Throughout our 100-year history, Olympus has focused on being true to society and making people’s lives healthier, safer and more fulfilling. 

Olympus Canada Inc. (OCI)—a subsidiary of Olympus Corporation of the Americas—manages the Company’s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON,  OCI is committed to developing our employees and supporting our local communities. For more information, visit and

Olympus…True To You. True To Society. True To LIFE.


Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.  EOE Minorities/Females/Veterans/Disabled


Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || 

Job Segment: Technician, QA, Quality Assurance, Inspector, Technology, Quality

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