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Contract, Credit Analyst - OCI

Req ID:  3136


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

The Contract, Credit Analyst works with minimum supervision to enforce established credit and collection policies and procedures. Responsible for supporting the Billing function to help ensure accurate and timely invoices are issued to customers. The Contract, Credit Analyst will manage order releases and will work out prepayment arrangements if necessary. Maintains control over the risk of losses in accounts receivable, reviewing and recommending terms and limits for existing customers, and following-up with or otherwise taking appropriate measures to ensure that past due customer balances are paid. The Contract, Credit Analyst will develop and maintain strong relationships with internal and external customers and resolve issues in a timely manner.

Job Duties

* Responsible for managing all aspects of credit/collections for customer accounts.


* Maintain customer master data in financial system.


* Process new customer account requests.


* Receive and process new customer applications for credit. Work with Commercial Operations and sales representatives to collect completed credit applications and request additional information when necessary.


* Communicate directly with customers and sales representatives when necessary to advise on credit decisions, negotiate prepayments and payment terms.


* Accurately follow invoicing instructions as per requirements noted on sales orders and purchase orders


* Generate Credit/Debit Memo requests.

* Submit invoices online through customer’s billing websites as required.


* Contact clients by phone and email to secure timely payment of open invoices and resolve payment disputes.


* Develop and maintain strong relationships with payables contacts in each customer to help encourage timely payments. Research and resolve issues associated with collection, lost payments, and customer accounts. Coordinate resolution efforts to ensure timely collection of cash.


* Charge customer credit cards.


* Achieve assigned targets for cash receipts and reduction of past dues.


* Reconcile receivable detail to general ledger accounts for all customers.


* In conjunction with other credit analysts, monitor A/R reports for both lease and trade receivables and initiate the assignment of risk percentages to the monthly allowance for doubtful accounts analysis to be further reviewed by management.


* Monitor group email boxes and coordinate with team members to ensure prompt resolution of requests.


* Work closely with Finance, Commercial Operations and Service to research and resolve inquiries.


* All Other Essential Duties as directed.

Job Requirements


Undergraduate degree (Finance, Business preferred) preferred or equivalent knowledge.



Minimum of 1 year of experience in Finance or Accounting field preferred.


* Bilingual preferred.


* Ability to navigate and research via the internet.


* Familiarity with sales and use tax regulations is desirable


* Excellent computer skills including email, Microsoft Word and Excel.


* Previous experience working with a major ERP / CRM application


* Strong customer service, negotiation, and analytical skills.


* Requires excellent communication skills, both written and oral


* Must be detail-oriented, take initiative and work independently in a fast-paced environment.


* Ability to organize, prioritize and multi-task is a must.


Hepatitis B vaccination is recommended for employees who are at risk for exposure to blood or other bodily fluids on the job. Service responsibilities include the handling of products and equipment that may have potentially come into contact with blood or bodily fluids. OCI requires that all employees working in areas that may be exposed to this risk, either provide proof of the Twinrix (Hepatitis A and B) vaccination or sign a waiver accepting the possible risk of exposure from not being vaccinated. If you have severe allergies or ever had a severe allergic reaction to a vaccine please seek medical advice before taking this vaccine.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is a global technology leader, crafting innovative optical and digital solutions in medical technologies; life sciences; industrial solutions; and cameras and audio products. Throughout our 100-year history, Olympus has focused on being true to society and making people’s lives healthier, safer and more fulfilling. 

Olympus Canada Inc. (OCI)—a subsidiary of Olympus Corporation of the Americas—manages the Company’s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON,  OCI is committed to developing our employees and supporting our local communities. For more information, visit and

Olympus…True To You. True To Society. True To LIFE.


Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.  EOE Minorities/Females/Veterans/Disabled


Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || 

Job Segment: ERP, CRM, Technology

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