Business Process Analyst

Req ID: 9299

Working Location: ONTARIO, RICHMOND HILL

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

Job Description

The Business Operations Analyst is responsible for leading new initiatives, as it relates to their focus area, by working with cross functional departments to ensure initiatives are launched by the targeted dates. They will perform updates to processes, data requirements, User Acceptance Testing and provide subject matter expertise for responsibilities within their focus support area. This role will provide support to improve operational efficiency, consistency, and compliance in support of the organization’s objectives. The Analyst will act as a resource point for other members of the department and overall organization.

Job Duties

Learn and exhibit proficient level of knowledge related to key processes, policies and business initiatives as it relates to their focus area.
Lead all new initiatives for focus business area by including by not limited to; Project and stakeholder updates, establishing problem identifying sessions, setting up meetings to ensure project is running to meet goal alignment, etc.
Providing the necessary departmental materials to meet the business initiatives required, including but not limited to, Creation and updates of Work Instruction, Quick reference guides, and departmental materials to support the operational success.
Development of KPI measurements to support review of initiative success/failure for continuous improvement ideas.
Establish open communication channels with internal resources to assist cross functional departments in accomplishing Company goals and objectives.
Utilize business data by extracting and analyzing in order to drive and support operational improvements and business strategies.
Participate in root-cause analysis to recommend process enhancements and UAT testing as needed.
Develop and maintain key departmental documents.
Analyze processes: Identify inefficiencies, bottlenecks, and areas for improvement.
Develop new processes: Work with teams to create new processes, procedures, and tools to support business needs.
Implement solutions: Ensure new processes are implemented and align with the company's goals.
Foster operational excellence: Help create a culture of operational excellence.
Provide change management support, and support change management initiatives.
Other duties as assigned by manager.

Job Qualifications

Required:

Bachelor's degree preferably in engineering or business.
Minimum 3-5 years Operations, Business Analysis, Process Improvement or related experience is required.

Preferred:

Strong proficiency with Microsoft Office are essential.
Working knowledge in SAP Business Objects/Business Intelligence Reporting/Salesforce experience or relatable System Reporting experience is desired.
Must have the ability to interact with internal and external customers of all levels.
Must demonstrate strong analytical organizational and communication skills.
Must be detail oriented and have the ability to prioritize as required.
Travel required within North America as needed.
Must continually evolve professional interpersonal relationship skills to respectfully work with all levels of the organization.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus
Comprehensive medical benefits and pension plan
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We value a workforce that reflects a wide range of perspectives, backgrounds, and experiences. We foster an environment where all employees feel valued, respected, and supported. And we provide employees with equal access to opportunities for growth and development.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Marketing

Job Segment: Business Process, ERP, SAP, Business Intelligence, Business Analyst, Management, Technology

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