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Associate Quality Manager

Req ID:  450


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

The Quality Associate Manager maintains responsibility for managing the activities of a quality team in support of the current and future Quality Management System at Olympus Canada. The Quality Associate Manager champions develops and promotes quality activities to meet regulatory and quality requirements while supporting business goals and improving customer satisfaction. The Quality Associate Manager will be accountable for developing and executing solutions relating to quality and ensuring the Quality Management System is implemented and maintained effectively in the organization.

Job Duties

In a typical day, you will:


* Manage and lead the quality team by exhibiting all corporate and divisional expectations of people leaders to include but not be limited to developing employees managing employee performance/engagement promoting continuous improvement managing department business/communications driving organizational alignment selecting/retaining talent and consistently modelling excellence integrity and accountability.


* Champion the development implementation and continuous improvement of a Quality Management System to meet and/or harmonize with global Olympus Quality Systems Canadian Medical Devices Regulations Canadian Food and Drugs Act FDA ISO 13485 as applicable. Develop and lead QMS training programs for OCI.


* Ensure the Quality Management System is effectively being maintained in the organization.


* Manage and champion quality systems and tools such as CAPA Non- Conformance Reporting Change Notice Audit etc.


* Manage and oversee processes relating to product quality throughout product lifecycle including complaint handling and Mandatory Problem Reports


* Develop and execute strategies for addressing quality issues. Develop and revise Policies SOP and WI as needed.


* Oversee the maintenance and control of quality documents business documents labelling and training material. Champion continuous development in these processes.


* Monitor key performance indicators and prepare progress reports for Quality Review meetings and for senior management.


* Perform special assignments as directed.

Job Requirements


* Bachelor of Science Engineering or Scientific discipline or equivalent knowledge.

* Minimum of 5 years experience within Medical Device or Pharmaceutical environment with strong concentration in quality systems and/or quality assurance.

* Minimum 2 years of supervisory experience is required. 


* Able to work flexible hours where required.

* Demonstrated knowledge of Quality (Audit Change Control NCCAPA Deviations etc) is required.

* Strong analytical organizational and oral/written communication skills required.




* Ability manage multiple projects prioritize and meet competing deadlines.

* Self-motivated and able to work independently in a multi-task environment.

* Demonstrated knowledge of Canadian Medical Devices Regulation FDA Quality System Regulations and ISO 13485. 


* Experience with quality system development implementation and/or revision preferred.

* Intermediate skills in Microsoft Office programs including Word Excel Powerpoint and Projects.

* Bilingual in English/French is preferred.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is a global technology leader, crafting innovative optical and digital solutions in medical technologies; life sciences; industrial solutions; and cameras and audio products. Throughout our 100-year history, Olympus has focused on being true to society and making people’s lives healthier, safer and more fulfilling. 

Olympus Canada Inc. (OCI)—a subsidiary of Olympus Corporation of the Americas—manages the Company’s operations and workforce throughout Canada in roles such as sales, marketing, service, and support functions. Based in Richmond Hill, ON,  OCI is committed to developing our employees and supporting our local communities. For more information, visit and

Olympus…True To You. True To Society. True To LIFE.


Olympus embraces diversity and inclusion. As an Equal Opportunity Employer, our policies as well as our values prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.  EOE Minorities/Females/Veterans/Disabled


Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || 

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