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Sales Operations Manager - ORA

Req ID:  2548

Working Location: WASHINGTON, REDMOND 

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

The Sales Operations Manager will play a key role in the growth and sales performance of the US sales team. This position will also act as a liaison between activity in the field the marketing team and corporate management. The Sales Operations Manager will provide supervision of the customer service and account acquisition functions ensuring that they are optimized for long-term commercial growth.

Job Duties

* Responsible for conceptualizing and performing ongoing sales reporting and analytics functions including monthly reporting on key metrics and quarterly sales reviews.


* Develops revenue and production forecasts. Coordinates with the Marketing team to provide metrics on effectiveness of marketing campaigns in the field.


* Optimizes sales processes and procedures ensuring that the sales infrastructure is optimized for long-term domestic and international commercial growth.


* System administrator for SAP CRM and any other applicable sales tools. Ensures that sales operations are conducted within the constraints of the departmental budget.


* Manages the sales incentive compensation program(s) including providing monthly compensation calculations to payroll assisting with sales compensation strategy and monitoring associated metrics for the Company.


* Creates and provides training programs on sales tools and processes. Works closely with the sales team to maximize revenue potential and ensure customer satisfaction.


* Complies with all laws regulations and policies that govern the conduct of ORA activities.

Job Requirements


* Bachelor's of arts/science or other 4 year degree required.


* Minimum of 8 years experience in a sales operations finance or business management function required.


* Minimum of 2 years supervisory experience also required.


* Sophisticated financial analytical skills as well as budget planning conceptualization and preparation of reports required.


* Other Considerations (travel/hours availability etc.): Ability to work overtime including evenings on occasion. Ability to travel domestically about 10%.



* Finance business or marketing emphasis optimal.


* Experience working within a highly regulated (FDA FAA FCC) environment optimal.


* Experience with financial management including budget planning, preparation of financial reports, and production forecasting.


* Recent successful experience implementing automated systems and processes that improve the efficiency of operations.


* Sales compensation program development a plus.


*Public accounting background a plus.


* Visio skills desirable. 


* A proven record of consistently following through on commitments. Maintains and communicates realistic schedules and meets or beats deadlines.


* Service oriented approach, flexible and proactive towards changing needs. Exceptionally team focused and actively contributes to a positive and innovative work environment.


* Proven ability to work on assignments that are complex and sensitive in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.


* Works precisely according to procedures rules and regulations has a passion for continuous improvement and quality. 

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit

Olympus…True To You. True To Society. True To LIFE.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Washington (US-WA) || Redmond || 

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

Job Segment: Sales Operations, Sales Management, ERP, Manager, Sales, Technology, Management

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