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Training Manager

Req ID:  2825

Working Location: MASSACHUSETTS, LITTLETON; Nationwide 

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
 
Let’s inspire healthier lives, together.

Job Description

The Training Manager’s responsibility is to ensure documentation and teaching sessions are completed for all System Integration Customers. Training may include Train the Trainer programs, virtual collaboration, and hands on sessions. Responsible for overseeing development, delivery and maintenance of all technical documentation. The Training Manager is responsible for the management of Sr. Technical Writer.  

Job Duties

* Manage the execution of Customer training programs, new product training programs for all stakeholders of the Sales Business Centers.

 

* Creation of training programs including schedule coordination, agenda, assessment tests and program certifications.    

 

* Determine the best methods for training delivery and retention including virtual solutions.

 

* Develop, document, and maintain training programs for all members of the SI MBC.

 

* Provides support for pilot and new product introductions.

 

* Produce well-written reports, presentations, and product feedback.

 

* Works effectively with Product Management, Engineering, Designers, IT Applications and Escalation Management.

 

* Develop relationships of respect and collaboration with leadership in all SBCs.

Job Requirements

REQURED QUALIFICATIONS

 

Bachelor’s Degree in healthcare, business administration, or related discipline

 

* Minimum of 5 years of training experience.

 

* Ability to travel domestically and internationally, up to 30%.

 

Strong communication, training, decision making and troubleshooting skills.

 

* Must be able to work within an operating room environment.

 

PREFERRED QUALIFICATIONS

 

Solid customer skills and the ability to deal with difficult customer situations.

 

Must be highly detailed, self- motivated with the ability to absorb new ideas and concepts quickly.

 

* Strong process orientation and analytical skills.

 

* Ability to interact with field personnel, management and customers.

 

* Individual must possess a high degree of self-reliance, initiative and creativity.

 

* Demonstrated leadership skills.

 

* Must have a high degree of personal organization.

 

* Must possess excellent computer, communication (written and verbal), inter-personal organizational, analytical and problem-solving skills.

 

* Technical and or document writing experience desirable.

 

* Must work well under pressure.

 

* Excellent communication skills both written, verbal and presentation.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit www.olympus-global.com.

Olympus…True To You. True To Society. True To LIFE.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Littleton || 


Nearest Major Market: Boston

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