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Endoscopy Account Manager (Chicago, IL)

Req ID:  5923

Working Location: Illinois, Chicago 


Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

The Endoscopy Account Manager (EAM) is responsible for selling all products relating to the Gastrointestinal (GI) Care call points within his / her designated geographical territory. The EAM is responsible for developing and implementing a local business plan which follows the direction of Medical Business goals and directives to achieve maximum product sales and profitability. The EAM also collaborates with field support personnel and sales colleagues to coordinate activities of field support personnel to best serve the customer and drive the business focus for the company.

Job Duties

* Meet or exceed sales objectives within a designated territory


* Identify and pursue the capital, disposable, and repair service business at the account level by making routine calls and visits to existing customers or to new customers. (Account defined as end user ranging from individual physician or clinic to Free Standing Ambulatory Surgery or Endoscopy Center Hospital Operating Room, G.I. Lab, Emergency Room, etc.).


* Implement sales strategy for all product groups within the Endoscopy division by:

  • Determining key decision-makers and devising plans to establish Olympus product use in individual major and key accounts.
  • Understanding and utilizing group contracts whenever possible assuring appropriate compliance.


* Establish, develop or maintain field contact with key customers, clinicians and researchers, and other decision makers in assigned accounts including travel to customer facilities and onsite support.  Employees must adhere to all customer vendor credentialing requirements when visiting medical facilities.


* Develop and maintain effective knowledge of the overall GI business in the evolving healthcare marketplace.


* Provide necessary and appropriate after-sale service to accounts utilizing each opportunity to discover and pursue additional business.


* Provide input to Service and Marketing organizations and others as requested regarding sales forecasts, competitive activity, group contracted business, and other requested field information.


* Develop and maintain accurate customer information records of key personnel product usage and developing opportunities via CRM system.


* Maintain Olympus owned assets securely and provide proper care and maintenance of Olympus demo and sample equipment and accessories


* Performs other related duties as required.

Job Requirements



* Bachelors Degree strongly preferred or equivalent combination of education and experience required.


* Minimum of 3 years of sales marketing or clinical experience preferably in healthcare gastroenterology or endoscopic field including at least 1 year of sales experience in healthcare preferably in capital equipment.




* Clinical or medical device selling/marketing experience strongly desired Proven track record of success.


* Proficient in developing and following quarterly and annual business plans.


* A specialized knowledge of human anatomy/physiology and related diseases of the body where Olympus products might be utilized is preferred.


* Has experience with and is comfortable with CRM software (Salesforce).


* Must possess a high degree of initiative and creativity and the ability to meet deadlines and work with minimal supervision.


* The EAM also coordinates and directs the activities of the field support personnel to best serve the customer and drive the business focus for the company.

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.


Olympus requires all new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.


Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.


Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit


Olympus…True To You. True To Society. True To LIFE.


It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || Illinois (US-IL) || Chicago || 

Nearest Major Market: Chicago

Job Segment: Medical Device Sales, Medical Sales, Account Manager, CRM, Marketing Manager, Sales, Technology, Marketing

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