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Provider and Software License Management Lead

Req ID:  5677



Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
Let’s inspire healthier lives, together.

Job Description

The Provider and Software Management Lead is responsible for strategic sourcing and leading the operational day-to-day supplier management activities for products, software and services delivered by Solution Delivery with the aim to maximise value. This role is responsible for fostering optimal relationships with all suppliers, ensuring contractual obligations are honoured and financial penalties/rewards are adhered to. This role is also responsible to ensure new service requirements are managed in an effective and timely way to minimize any disruption to ongoing service delivery and performance.  


“The job is conducted in line with our Core Values which are: agility, empathy, long-term view, unity and integrity.  Olympus is an equal opportunities employer championing a culture of equality, diversity and inclusion embedded throughout the organization and workforce.” 

Job Duties

Sourcing Strategy

  • Develop and govern the sourcing strategy and sourcing standards for the Solution Delivery Function, in alignment with Olympus’ broader commercial framework.
  • Lead the selection of strategic third-party partners, such as technology suppliers and outsourcing and professional services companies.
  • Analyze and report on the commercial performance of Solution Delivery’s strategic third-party partners to provide insights that lead to improvement of services.
  • Analyze trends from multiple data sources to leverage value add and inform future service level improvements.  


* Procurement Operations within Global IT

  • Monitor contractual obligations; feedback findings to all relevant parties, ensuring shortfalls are identified and rectified at the earliest opportunity.
  • Provide guidance in defining contract structures and Service Level Agreements (SLAs) and Operational Level Agreements (OLAs).
  • Communicate key contractual obligations to which third party suppliers should adhere to (including Program Managers, Project Managers and Service Delivery Managers).  


* Manage Supplier Relationships

  • Manage relationships with Solution Delivery’s third-party suppliers, from a contractual perspective so that they are used effectively to deliver maximum value to Olympus.
  • Oversee the management of all day-to-day engagements and operational activities with suppliers.
  • Provide interventions for issues with third party suppliers; using contractual and commercial levers to achieve successful outcomes for Olympus.  


* People Management - Lead, motivate, develop, and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.  


* Other responsibilities / duties as assigned. 

Job Requirements


* Bachelor's degree in computer science, Supply Chain Management, Business Administration, or equivalent and related experience.


* Minimum 5 years of experience in the field of IT.


* Minimum 3 years of experience in managing multiple vendors and driving contract negotiations.


* Minimum 3 years of experience in managing staff, including work review, performance reviews and day to day coaching.

* Experience in IT application services and/or IT infrastructure services.



* Experience in the Medical industry, either in a Consulting Company or directly in a Life Science Healthcare Company preferred.


* Demonstrable interpersonal skills.

* Demonstrable problem-solving skills.


* Demonstrable coordinating skills. 

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you. 


Olympus requires all new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.


Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.


Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,500 employees throughout locations in North and South America. For more information, visit

Olympus…True to You. True to Society. True to LIFE.


It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || 

Job Segment: Embedded, Computer Science, Manager, Developer, Consulting, Technology, Management

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