Contract Operations Associate, Government

Req ID: 10926

Working Location: Pennsylvania, Center Valley

Workplace Flexibility: Hybrid

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

This role will serve as a liaison, providing product and service information, answering inquiries, and resolving any issues that may arise within the government leasing portfolio—ensuring accuracy and efficiency throughout the process. Additionally, this role will be responsible to support all lease opportunities with Government entities, support the generation of new and existing leads that transition into revenue dollars through for government lease transactions. Manage customer and internal expectations while identifying, resolving and or escalating critical issues.

Job Duties

Act as initial point of contact for FIS Sales team members on Government related tasks and contracts
Respond to all Government related inquiries received from internal and external customers via phone and/or email on opportunities
Problem-solve daily and liaison between customers, sales representatives, and other internal departments to close out new Government business
Provide internal and external customers with accurate and timely information on leasing status as well as pending Government requests
Understand and translate company policies and practices to sales and customers as needed
Assist internal and external customers with various research related activities to create a smooth transition to new government lease transactions
Support Sales Support as needed
Perform other related duties as assigned

Job Qualifications

Required:

Associate’s degree or 2 years of Financial Services leasing experience required.
Minimum of 2 years of financial services or related business experience required.
Ability to establish and maintain cooperative working relationships at all levels.
Highly organized and detail oriented.
Solid listening & problem-solving skills.
Must be able to multi-task and prioritize workload effectively managing rigid deadlines.
Requires a calm and patient personality and dedicated work ethic.
Must enjoy working individually and in a team environment.
Must be professional and punctual.
Ability to stay focused and have excellent time management skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office products.
Extended hours may be required during month-end, quarter-end, and year-end periods, as dictated by business needs.

Preferred:

Bachelor’s degree preferred.
Knowledge of Government documentation and contract operations for equipment-based financing transactions preferred.
System knowledge in InfoLease, Rapport, SAP and Salesforce preferred.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

You Belong at Olympus

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || Commercial Operations

Job Segment: Sales Support, SAP, ERP, Sales, Technology

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