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Analyst I, Business Operations

Req ID:  6279


Workplace Flexibility: Hybrid

Are you looking for a company that cares about people’s lives and health, including yours? Let’s inspire healthier lives, together.


Olympus, a leading medical technology company, has focused on making people’s lives better for over 100 years.

Our Purpose is to make people’s lives healthier, safer, and more fulfilling.


Our Core Values are reflected in all we do: Integrity – Empathy – Agility – Unity – Long-Term View


We deliver on our purpose and our core values by staying True to Life.

Job Description

The Analyst I, Business Operations will support the Department in the governance of daily functions within Business Operations. This position will work collaboratively with internal and external customers to ensure compliant resolution to requests. Incumbent will provide support to improve operational efficiency, consistency, and compliance in support of the organization’s objectives. This position will analyze functions to ensure business processes are being executed properly.

Job Duties

* Investigate and action appropriate updates for resolution of non-conformance cases related to returns for customer purchases.


* Manage daily facilitation of the Exception Request process from initial review to the final determination email.


* Analyze, research and execute data enhancements within Business Operations.


* Audit and reconcile Business Operation’s Key Performance Indicators, making suggestions on process improvements and data clean-up opportunities.


* Subject matter expert for Business Operation processes including communication and training with internal stakeholders as required.


* Collaborate with system developers to report system issues, identify solutions, and continue enhancements.


* Assist in the support of cross-functional process improvement projects


* Facilitate Business Operations processes such as but not limited to; requests for exception to policy and non-conformance cases.

Job Requirements



* Bachelor’s Degree in life sciences, technology, finance, business, or equivalent years of relevant experience.


* Minimum of 2-3 years Operations, Business Analytics, Process Improvement, or related experience is required.




* Strong proficiency with Microsoft applications (i.e Word, Excel, and Access) are essential


* Working knowledge in SAP is desired


* Strong quantitative and analytical skills.


* Excellent oral and written communication.


* Proven ability to analyze data and communicate findings to various levels of users.


* Possess robust organizational skills.


* Attention to detail critical.



Why join Olympus?

Here, people matter—our health, our happiness, and our lives.

  • Competitive salaries, annual bonus and 401(k)* with company match
  • Comprehensive Medical, Dental, Visions coverage effective on start date
  • 24/7 Employee Assistance Program
  • Free virtual live and on-demand wellness classes
  • Work-life balance supportive culture with hybrid and remote roles
  • 12 Paid Holidays
  • Educational Assistance
  • Parental Leave and Adoption Assistance
  • Volunteering and charitable donation match programs
  • Diversity & Inclusion Programs including Colleague Affinity Networks
  • On-Site Child Daycare, Café, Fitness Center**

*US Only

**Limited locations


We care about your health and financial well-being and offer the resources you need to feel vital, confident and ready for wherever life takes you. Learn more about our benefit offerings at

About us:

Our Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce costs, and enhance the quality of life for patients and their safety.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America.  For more information, visit


Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.


Let’s realize your potential, together.

Olympus requires all US new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.


It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.


Posting Notes: || United States (US) || Pennsylvania (US-PA) || Center Valley || 

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