Endoscope Technician I

Req ID: 10643

Working Location: Chile, Santiago

Workplace Flexibility: Onsite

For over 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.

We live each day by our philosophy, True to Life, developing medical technologies and improving the quality of patient care so that people everywhere can pursue their wishes, dreams, and lives.

Our five core values empower us to achieve our purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus: https://www.olympusamerica.com/careers.

Job Description

Perform the technical inspection of entry and exit in order to maintain the high quality of the services provided and the timely provision of services and repairs classified as less complex in Olympus equipment, following the procedures of the area for disassembly, repair, assembly and final functional tests, ensuring the quality of the service provided.

Job Duties

Perform repairs classified as less complex on Olympus equipment, following the procedures of the area for disassembly, repair, assembly and final functional tests, ensuring the quality of the service provided.
When necessary, perform cleaning, disinfection and drying procedures for flexible endoscopes, preparing them for technical inspections and subsequent repair/replacement of parts, considering and applying the quality aspects established by the organization.
Carry out the technical inspection in order to prepare budgets, considering and applying the quality aspects established by the organization.
Carry out the technical inspection of departure in order to ensure repair in accordance with the manufacturer's procedures.
Maintain and improve the quality control system implemented in the service laboratory in terms of equipment repair, organization of tools and devices, location of active or third-party equipment, organization and work environment.
Comply with customer complaints, administrative and operational procedures, updating information in the system, technical and/or quality inspection forms, and other documents necessary to guarantee the control and traceability of the services performed.
Use all available system platforms and registration formats established by the company to measure and control the operation of the Technical Service.
Permanently improve processes through established channels, reporting problems or discrepancies in a timely manner.
Review the repair and diagnostic processes described in ENDONAVANI on a daily basis.
Correct handling of laboratory supplies, tools and equipment.
Responsibly use all the physical resources provided by the company for the proper execution of their work, including elements of personal, collective and infrastructure security.
Comply with all the provisions established in the policy, objectives and procedures of the Quality Management System.
Report any discrepancies or deviations in a timely and truthful manner.
Report on the progress of the assigned works according to the established procedures and intranet.
Work in accordance with Lean Management guidelines by applying 5S and any other Lean tool.
Report the stock of supplies necessary to carry out the repair work.
Performs other related tasks as assigned.

Job Qualifications

Required:

Technical or vocational training, ideally with training or specialization in areas related to mechanics, electricity and/or electronics.
Minimum 1 year of experience in medical device repair.
Experience in the Clinical Area.
User-level computing, user-level Microsoft Office management, ideally intermediate-level Excel management.
Basic level technical English.
Know-how.
Ability to diagnose problems.
Manual dexterity.
Ability to follow technical instructions.
Problem-solving skills.
Ability to work under pressure.
Communication skills.
Attention to detail.
Constant updating and professional ethics.

Why join Olympus?

We offer our employees a holistic experience that supports personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable offerings you can count on:

Competitive salary, annual bonus
Comprehensive medical, dental, and life coverage
15 paid holidays

Connected culture you can embrace:

A workplace culture that supports an employee-centered mindset
Paid volunteering and charitable donation/matching programs
Dedicated training resources and learning & development programs
Paid educational assistance

Ready to be part of our team?

Learn more about our benefits and incentives: https://www.olympusamerica.com/careers/benefits-perks.

At Olympus, we are committed to our goal of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we collaborate with healthcare professionals to deliver the best solutions and services for early detection, diagnosis, and minimally invasive treatment, aiming to improve patient outcomes by advancing care in specific disease states.

For over 100 years, Olympus has strived to contribute to society by manufacturing products designed to deliver optimal results to customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 people worldwide across nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs over 5,200 people across North and South America. For more information, visit www.olympusamerica.com.

We are deeply committed to fostering a respectful, fair, and welcoming workplace for all people, perspectives, and lifestyles. We believe in promoting an inclusive, discrimination-free work environment where everyone feels they belong, in full compliance with legal standards. Empathy and unity are fundamental to our company culture, empowering employees to contribute fully and thrive. We warmly encourage all who wish to bring their talents to Olympus to apply.

Olympus' policy is to extend equal employment and advancement opportunities to all applicants and employees regardless of race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state, or local law.

Applicants with disabilities:

Olympus is committed to ensuring our hiring process is accessible to all. If you need accommodation to complete the application or hiring process, please contact Olympus via email at

OCAAccommodations@olympus.com. If your disability prevents you from sending an email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || Chile (CL) || Región Metropolitana de Santiago (CL-RM) || CONCHALI || Manufacturing & Repair

Job Segment: Maintenance, Inspector, Technician, QC, Manufacturing, Quality, Customer Service, Technology

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