Quality Assurance Coordinator- Supply Chain

Req ID: 8615

Working Location: Tennessee, Memphis

Workplace Flexibility: Onsite

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. 

Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

Our five Core Values empower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.

Job Description

The Quality Coordinator is responsible for quality management systems and practices within the facility. The incumbent will work towards routine and periodic assessment activities to ensure quality management system and other applicable regulatory compliance is maintained. The quality coordinator's responsibilities include inspecting materials and processes, ensuring compliance with new and existing quality standards and regulations, implementing quality management actions, and contributing to the development of company policies and procedures. The quality coordinator provides quality support to projects from the planning phase to project completion. Ensures procedures are followed to prevent against loss or theft. Ensures proper product handling, turnaround times, inventory accuracy, safety procedures and company policies are adhered to.

Job Duties

Conducts internal and participates in all external quality, safety and environmental audits.
Identify training needs and organize training reviews to meet quality standards.
Act as quality lead on assigned projects. Monitoring risk management activity to maximize opportunities.
Responsible for maintaining product quality ship hold binders and filing completed checklists and documents.
Identify quality issues and process improvements based on data analysis and metrics reports.
Act as lead in creating and develop recommendations for improving existing operational policies, procedures and processes.
Responsible for the preparation, review and revision of company Standard Operating Procedures (SOPs), Work Instructions (WI) and other relevant quality documentation.
Performs GMP audits ensuring the distribution center is maintained in a neat and orderly fashion.
Maintains the central training filing system.
Logs and tracks NCRs and provides data based on findings-Label issues, carrier damage, and internal damage.
Utilize the principles, methods, and tools of Lean-Six Sigma to identify areas for improvement projects and implement solutions.
Train and support management and employees on continuous improvement methodologies including (but not limited to) Standard Work, 5S, Process Mapping, and Root Cause Analysis.
Performs other duties as directed.

Job Qualifications

Required:

High school Diploma or Equivalent.
Minimum 1 Year of experience in related ﬁeld.
Experience with quality system development, implementation and/or revision is preferred.

Preferred:

Six Sigma Green Belt or Lean Six Sigma certified or equivalent knowledge and practitioner experience.
Intermediate skills in Microsoft Oﬃce programs, including Word, Excel and PowerPoint are preferred.
Continuous improvement mindset, always thinking it can be done better # Internal and External customer satisfaction driven.
Experience in documenting business processes improvements.
Prior experience working within a quality management system.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

Competitive salaries, annual bonus and 401(k)* with company match
Comprehensive medical, dental, vision coverage effective on start date
24/7 Employee Assistance Program
Free live and on-demand Wellbeing Programs
Generous Paid Vacation and Sick Time
Paid Parental Leave and Adoption Assistance*
12 Paid Holidays
On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

Work-life integrated culture that supports an employee centric mindset
Offers onsite, hybrid and field work environments
Paid volunteering and charitable donation/match programs
Diversity Equity & Inclusion Initiatives including Employee Resource Groups
Dedicated Training Resources and Learning & Development Programs
Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com.

Olympus is dedicated to building a diverse, inclusive and authentic workplace

We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Applicants with Disabilities:

As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Posting Notes: || United States (US) || Tennessee (US-TN) || Bartlett || Supply Chain

Job Segment: Six Sigma, Lean Six Sigma, QA, Quality Assurance, Management, Quality, Technology

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