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Clinical Applications Specialist II

Req ID:  5396

Working Location: Florida, Orlando; Florida, Fort Lauderdale; Florida, Tampa 

 

Are you looking for a company that cares about people’s lives and health, including yours? At Olympus, we help make people’s lives healthier, safer and more fulfilling, every day. 
 
Let’s inspire healthier lives, together.

Job Description

Provides equipment training, clinical case support, education, as well as knowledge and expertise in the sale and marketing of Ultrasound products and to the improvement of those products.

Job Duties

* Assists the sales organization in demonstrating and selling all ultrasound products by providing the technical expertise of ultrasound.

 

* Provides the technical expertise in installation of customer products and provides extended on-site support and/or training to customers as appropriate after installation.

 

* Troubleshoots, identifies and corrects as possible and appropriate, any equipment related adjustments, functions, or problems. First tries to troubleshoot over the phone prior to going on site. Initiates Technical Support, repair or other appropriate response to any issue beyond the Specialist’s clinical expertise.

 

* Provides training to Olympus personnel as required, using appropriate training materials and methods to support the Sales Training and/or Marketing Departments.

 

* Supports customer education courses and activities related to the clinical usage of ultrasound products. Participates at meetings, shows, and conventions as required, to demonstrate and promote ultrasound products.

 

* Reports any problems, needs, ideas, etc. related to product and or techniques to the appropriate Product or R&D Manager.

 

* Maintains working relationships with all levels of the sales organization and other support functions, such as customer service and repair, operations, field service engineering and administration.

 

* Establishes and maintains relationships with physicians, nursing management and personnel and other associated personnel at the customer level.

 

* Develops and maintains effective knowledge of competitive products and provides input to management.

 

* Performs other related duties as assigned.

Job Requirements

REQUIRED QUALIFICATIONS:

 

* Bachelor’s degree in related field preferred.

 

* Registered Diagnostic Medical Sonographer, RDMS required. Radiology Technologist, RT(R) a plus. Maintains all certification and/or registrations.

 

* Registered in at least two modalities, one of which should be Abdominal (others may include Vascular, Cardiac, OB/GYN, etc).

 

* Minimum of three years clinical applications experience in ultrasound.

 

* Must be able to travel extensively.

 

PREFERRED QUALIFICATIONS:

 

* Gastroenterology background useful and preferred

 

* Previous business experience in product demonstration, installation, and usage instruction.

 

* Ability to effectively communicate and educate physicians, nursing and sales personnel essential.

 

* High level of personal organization.

 

* Excellent communication and interpersonal skills.

 

* High level of customer interaction and customer service support.

 

* Independent work ethic.

 

* Individual and team oriented.

 

* Consistently exceeds customer satisfaction and expectations of both internal and external customer.

 

#LI-SE1

We realize work isn’t just a job to you.

It’s a big part of your life, but not the only part. That’s why we offer competitive salaries, a robust 401(k) program, annual bonus program and comprehensive medical benefits, as well as tuition reimbursement, flexible schedules, parental and adoption leave, on-site services and Colleague Affinity Networks — so you can be ready for where life can take you.

 

Olympus requires all new hires to be “fully vaccinated” against COVID-19, as defined by the Centers for Disease Control and Prevention (CDC), on or before their first day of work. Individuals who have been offered employment who have a disability, medical condition, or sincerely-held religious belief that prevents them from being vaccinated against COVID-19 are required to request and be granted a reasonable accommodation prior to their first day of work.

 

Olympus is passionate about the solutions it creates for the medical, life sciences, and industrial equipment industries, as well as cameras and audio products. For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling by helping detect, prevent, and treat disease, furthering scientific research, ensuring public safety, and capturing images of the world.

 

Olympus’ Medical business uses innovative capabilities in medical technology, therapeutic intervention, and precision manufacturing to help healthcare professionals deliver diagnostic, therapeutic, and minimally invasive procedures to improve clinical outcomes, reduce overall costs, and enhance the quality of life for patients. Olympus’ Medical portfolio includes endoscopes, laparoscopes, and video imaging systems, as well as surgical energy devices, system integration solutions, medical services, and a wide range of endotherapy instruments for endoscopic and therapeutic applications. For more information, visit www.olympus-global.com.

 

Olympus…True To You. True To Society. True To LIFE.

 

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

 

Posting Notes: || United States (US) || Florida (US-FL) || Orlando || 


Nearest Major Market: Orlando

Job Segment: Developer, Technical Support, Engineer, Field Service, Technology, Engineering, Manufacturing

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